Audiology Patient Navigator (Part-Time)

Job description

Nemours Children's Health is seeking an Audiology Patient Navigator (Part-Time), to join our team in Wilmington, Delaware. This is a 3-year grant funded position. The patient navigator will serve as a key liaison between families, medical teams, and early intervention programs, focusing on children newly diagnosed with hearing loss. This role is highly collaborative and involves: - Guiding Families: Supporting families from the point of referral after newborn hearing screening, educating them on the importance of timely follow-up and intervention (the 1:3:6 benchmarks), and helping them navigate healthcare appointments and early intervention systems. - Coordinating Care: Scheduling appointments, sending orders, and documenting family interactions in the electronic medical record system. - Data Management: Collecting and analyzing patient data using the Nemours outcomes database tracking program. - Interdisciplinary Collaboration: Working closely with the Outcomes and Outreach Coordinator, Audiology department, Department of Public Health, Birth to Three program, and attending EHDI board meetings. - Communication: Maintaining secure and timely communication with families and externa...