Head of Commercial Product

Job description

About the Role: Veho is seeking a Head of Commercial Product to define and deliver our shipper-facing product strategy. In this role, you will lead the Product Management and Client Operations teams to build the tools, integrations, and experiences that empower brands and retailers to ship with confidence, drive customer loyalty, and scale their businesses on the Veho platform. As a senior leader, you will own critical cross-functional initiatives—from launching new service tiers to implementing personalized delivery solutions—ensuring our commercial products remain at the forefront of shipper needs and market dynamics. Key Responsibilities: - Product Strategy & Roadmap : Own the end-to-end strategy and roadmap for all shipper-facing products, including self-serve tools, API integrations (WMS/OMS), and the shipper portal experience. - Team Leadership: Lead and scale a high-performing team consisting of Product Managers and the Client Operations group (onboarding, integrations, and shipper success). - Cross-Functional Alignment : Drive major initiatives like personalized delivery and pin-on-delivery by aligning stakeholders across Engineering, Operations, and Sales. - Performance Me...