IDR Specialist - Fixed Term Contract

Job description

Company Description: - Help protect over 5 million Australians, making a real difference in their lives during their most challenging times. - Enjoy work-life balance with flexible working options, and well-being initiatives that prioritise your health. - 12 month fixed-term contract Why Join Us?: Your work at TAL will have a direct impact on the lives of over 5 million Australians, often during their most challenging times. Alongside our partners, you’ll contribute to meaningful work that makes a difference. We’re committed to being proactive and accountable, enhancing how we work and collaborate to get things done. Our values – respect, commitment, and resourcefulness – guide us as we deliver on our purpose, working with governments, industry colleagues, and partners to make a lasting impact. We also do what’s right by giving back. Through volunteering, championing equity, health, and sustainability, we actively support our community. Job Description: The Internal Dispute Resolution Specialist plays a key role in helping TAL deliver fair, consistent and timely outcomes for customers who raise concerns. By investigating and resolving complaints with care, clarity and empathy, this...