Senior Technology Sales Support Specialist-Tax/Audit

Job description

About the Role: As a Senior Technology Sales Support Specialist, you will play a pivotal role in complex sales processes by offering advanced technical expertise. Your involvement will be key to bridging the gap between technical teams and sales representatives, enhancing customer satisfaction, and contributing significantly to sales outcomes. This position allows for deeper technical involvement and greater influence within your team. Responsibilities: Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms. Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities. Understanding of APIs and similar integration technologies. Understanding of AI (Generative, Agentic, etc.) and how these technologies are used with CCH Products. Support responses to RFPs and product inquiries. Prepare and Implement technology documentation to increase the overall team technology acumen. Set up, manage, and maintain “demo-ready” environments for core WK solutions. Maintain technical documentation and CRM (Salesforce) entries. Shadow experienced team members during customer meetings, gain...