Client Services, Senior Manager

Job description

Short title Win and grow client relationships: Introduction: You thrive on building strong client relationships and translating business goals into impactful social media strategies? You're equally comfortable in a pitch room and a campaign debrief, and you know your way around creator marketing, platform trends, and performance data? Then this role is for you. Your tasks: - You own your client relationships end-to-end: from brief intake and strategic alignment to campaign delivery and reporting - You translate client business and marketing briefs into clear social media strategies, ensuring KPIs, platform selection, and creator fit are aligned from day one - You develop and present pitches for new projects and upsell opportunities, positioning Pulse's capabilities with confidence and commercial instinct - You oversee campaign execution in close collaboration with internal strategy, creator, and production teams, keeping timelines, budgets, and communication on track - You analyze and present campaign performance data, drawing clear conclusions and actionable recommendations for your clients Your skills: - You have 5-7 years of experience in client services or account management at...