Groups Coordinator

Job description

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder , we embrace responsible luxury with positivity, creativity, and fun , delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality. Are you commercially minded, highly organised and naturally confident with customers? Join Crystalbrook Collection in Cairns as our Groups Coordinator , supporting our Sales team to convert group enquiries into confirmed business across our hotels. This is a great opportunity for someone with experience in hotel sales, reservations, revenue, groups or commercial hotel operations who enjoys pace, detail, customer connection and the satisfaction of seeing enquiries turn into revenue. The Opportunity: As Groups Coordinator, you will be responsible for managing incoming group enquiries with accuracy, pace and...