Junior Support Analyst

Job description

Are you interested in joining one of Europe's fastest growing companies? Do you want to impact the wellbeing of millions of users? If yes, join us to make an impact in a fast-paced and dynamic environment where you'll play a key role in delivering an exceptional support experience that keeps our users at the heart of everything we do. Epassi's purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets. Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions. We are currently hiring a Junior Support Analyst to join our Zest team based in UK (Haywards Heath) Your Mission at Epassi: Your mission is to deliver an exceptional first-line support experience for Zest users. You will be the first point of contact for clients reaching out via live chat, telephone and Zendesk support tickets - championing the user interna...