Help Desk Analyst

Job description

DEPT OF HEALTH SERVICES: The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career; from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. HELP DESK ANALYST Job Location: Address: 150 N 18th Ave, Phoenix, AZ 85007 Posting Details: Pay Rate: $21.50 Per Hour Grade: 17: Job Summary: Duties and responsibilities include troubleshooting and resolving desktop hardware/software issues, handling user support tickets for IT problems, providing direct desktop assistance to staff, escalating complex cases, and maintaining accurate support documentation. Jo...