JobMesh

Quality Control Report Analyst

F&M Bank · US

Description POSITION SUMMARY: The Quality Control Report Analyst serves the critical function of working with the Quality Control Business Leaders to ensure...

Job description

Description POSITION SUMMARY: The Quality Control Report Analyst serves the critical function of working with the Quality Control Business Leaders to ensure they have the reporting; tools and data needed to effectively execute on business strategy. Using relational databases and other reporting tools, compiles data pertaining to the effectiveness and efficiency of the organization's internal processes. Collects, analyzes, and provides data used for making operational decisions within the Shared Services Division. Provides input to strategic decisions that affect Quality Control Operations. OBJECTIVES OF THIS ROLE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. RESPONSIBILITIES: Operational Policy/Procedure Development - Oversees the documentation and maintenance of reports and metrics for Shared Services. - Works with Shared Services Leaders to identify areas for process improvement through process analysis and efficiency metrics. Performance Metrics: - Manages the creation and monitoring of dashboards for divisions along wi...