Executive Housekeeper

Job description

The Executive Housekeeper will lead the housekeeping department to ensure exceptional cleanliness, orderliness, and overall guest satisfaction throughout the property. This leadership role requires a detail-oriented, proactive individual with excellent management skills to oversee daily operations and motivate a diverse team. Key Responsibilities: Manage and supervise all housekeeping operations including guest rooms, public areas, laundry services, and staff scheduling. Maintain high standards of cleanliness and hygiene across the hotel in compliance with Hilton brand guidelines and health & safety regulations. Recruit, train, and develop housekeeping team members to ensure exceptional service delivery. Conduct regular inspections of rooms and public areas to ensure cleanliness and maintenance standards are met. Monitor inventory and order housekeeping supplies and equipment within budget constraints. Collaborate closely with other departments (front desk, maintenance, etc.) to ensure seamless guest experience. Handle guest requests, concerns, and complaints professionally and promptly to maximize guest satisfaction. Prepare and manage department budgets, payroll, and reports. Imp...