Competence Center Manager (Infrastructure & Platforms)

Job description

Who we are NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world’s most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We’re looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success. What you'll be doing: - Lead and develop the Infrastructure Competence Center, ensuring high-quality expertise, standardization, and innovation across all infrastructure domains - Drive the successful delivery of infrastructure projects by providing guidance, governance, and subject matter expertise - Establish and enforce best practices aligned with ITIL frameworks for service management, ensuring efficient and reliable operations - Oversee managed services delivery, ensuring compliance with SLAs, continuous service improvement, and customer satisfaction - Manage, mentor, and grow a team of infrastructure specialists, fostering a culture of co...