Sr. Manager Digital Operations - ES

Job description

POSITION SUMMARY: The Senior Manager, Digital Operations is responsible for modernizing and optimizing frontline service delivery. Working closely with Corporate, IT and vendor groups, the Senior Manager, Digital Operations leads the development and deployment of digital products and operational strategies to Republic Services’ field organization. These solutions will enable enhanced experiences for our customers and drive greater efficiencies across a network of more than 20,000 Drivers, Dispatchers, Supervisors, and Managers. This position supports a core and foundational component of Republic’s future-state roadmap and acts as a leader in integrating and executing all aspects of our operational technology and process-based solutions. QUALIFICATIONS: - Owns the development, deployment, maintenance, and on-going evolution of technologies and tools designed to improve operational efficiency and effectiveness. - Works closely with multi-disciplinary teams to develop standard operating procedures that seamlessly integrate with, and are enhanced by, technology solutions. - Assembles working teams, develops project plans, assigns individual responsibilities, and drives overall project...