Dispatcher

Job description

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We like to do things a little differently, going the extra mile and making a difference in our participants’ lives. The WelbeHealth Transportation Dispatcher coordinates all the transportation services provided to participants and potential enrollees. The Transportation Dispatcher also oversees vehicle safety. Essential Job Duties: - Oversee the scheduling of transportation services and ensure both maximum efficiency and high customer satisfaction - Effectively communicate with the drivers on route changes and updates throughout the day to ensure timeliness for participants’ appointments - Effectively route participants daily for internal and external appointments, ensuring that participants are on time and driver schedules support appropriate breaks and lunches - Provide timely documentation in the medical record for participants that cancel or are considered no shows, and communicate any missed appointments or cancelations with the clinic team Job Requirements: Benefits of Working at WelbeHealth: Apply your transportation expertise in new ways as...