Credit & Collection Officer

Job description

Role Summary Currently, the Black Sea Unit of TFS (formed by Scania Credit Romania and Scania Finance Bulgaria) is looking to appoint a new competent professional in the position of Credit & Collection Officer. Job title: Credit & Collection Officer Job type: permanent contract: Location: Ciorogarla, jud. Ilfov – Scania Credit Romania head offices Hybrid working (up to 10 days per month) 21 days annual leave plus bank holidays. Additional vacation days based on seniority with Scania. Private health insurance, which you can offer to your family also. Job Responsibilities: What YOU will do: Every day is an occasion for growth, being responsible for: Customer focus Deliver high efficiency and performance while ensuring high quality and company protocols are in place when contacting customers that are past due via phone calls, emails, chats Negotiate with and motivate customers to repay their debts Interview reasons for delays in payments and proposed the process for settlement Constant monitoring of payment agreements: Administration: Credit assessment and analysis: Propose and approve credit limit based on limitation of authority Manage credit limit proposal and obtain proper approva...