Customer Care Representative-Associate (f/m)

Job description

Company: PLS FedEx Express Poland Transportation Sp z o.o. Address: KONDUKTORSKA 39 Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date: 7-May-2026 Posting Close Date: 6-Jun-2026 Job Family: FXE-EU: Customer Care Representative (ID) Position Summary: Customer Service Representative (Fraud support for customers in Europe) We have an exciting opportunity for you to join our team of Customer Service Representative-Associates (f/m) Who we are: FedEx is the largest express transportation company in the world. Sure, we deliver packages, but this is just part of the story. Today with an extensive network in more than 220 countries and territories, we’ve made logistics and warehousing a science. We are 700,000 team members strong, diverse as the world we serve, committed to values focused on care, balance, inclusivity, results, sustainability, and transformation. Join us and let's write our next chapter together. What you will be doing: Analysis and Detection: Active monitoring of data and information to identify potential fraud attempts and abuses. Investigations: Conducting efficient and thorough investigations, along with precise documentation of analytical findings. Prem...