Lead Patient Access Representative (Full Time - Days) Einstein Montgomery Emergency Department

Job description

Job Details Lead Patient Access Representative (Full Time - Days) Einstein Montgomery Emergency Department Hours: 7am - 3:30pm: Week 1: Sun., Mon., Wed., Thurs., Fri. Week 2: Mon., Tues., Wed., Fri., Sat. Job Description: Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff’s compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients Minimum Education and Experience Requirements: Education: Required High School Diploma or GED AND: Experience: 3 years of patient registration experience Work Shift: Workday Day (United States of America) Worker Sub Type: Regular Employee Entity: Albert Einstein Medical Center Primary Location Address 609 West Germantown Pike, East Norriton, Penn...