Splasher's of the South Seas and Garbonzo's Pizza and Arcade Supervisor

Job description

Job Description: The Splashers of the South Seas & Garbanzos Supervisor oversees daily operations of the waterpark, Arcade, and Garbanzos concession stand, ensuring guest safety, exceptional service, and financial performance. This leadership role supervises lifeguard teams, slide attendants, cashiers, and concession staff while maintaining the highest standards of cleanliness, safety compliance, and revenue generation. Qualifications: - Coordinating staffing needs across the waterpark, Arcade, and Garbanzos, ensuring adequate coverage for all departments - Overseeing daily operations of waterpark, Arcade, and Garbanzos - addressing guest inquiries, feedback, and concerns professionally - Managing cash handling for Arcade, Garbanzos, and the waterpark during assigned shifts - Approving and processing refunds to maintain guest satisfaction - Maintaining active CPO certification and ensuring compliance with water safety standards - Proactively identifying and mitigating safety hazards across the entire facility - Supervising Garbanzos and waterpark teams, ensuring efficiency and adherence to conduct standards - Leading bi-weekly in-service training sessions (minimum 4 hours monthly p...