Account Manager

Job description

We are seeking an experienced and highly motivated Account Manager to join our dynamic team. The ideal candidate will have a strong background in snow removal, landscaping services, project management, and customer relations. The Account Manager will be responsible for managing customer accounts that are transitioned from Business Development. They will oversee the snow removal process, landscaping maintenance/enhancement projects, ensure high-quality service delivery, and foster long-term relationships with customers. DUTIES & RESPONSIBILITIES: - Work with Business Development to transition and onboard new customers to your area. - Serve as the primary point of contact for existing and newly assigned customer accounts. - Responsible for all assigned snow and/or landscape customer renewals, which are to be managed through the renewal process within the Company’s CRM (Salesforce) - Identify solutions to expand services with landscape and snow removal customers. - Identify property enhancement projects based on customer’s property needs/priorities - Partner with General Manager/Enhancement Manager on enhancement job costing to ensure alignment and ability to achieve job productivity...