Account Manager
Broadvoice | GoContact · Madrid, ES
About Broadvoice | GoContact At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powere...
Job description
About Broadvoice | GoContact At Broadvoice | GoContact, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues. Our holistic approach to CX sets us apart in the market. We don’t just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos. Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you’re in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture. POSITION SUMMARY: We are seeking an experienced Account Manager – Existing Business to strategically manage and grow our installed base of clients and partners in Spain. The ideal candidate will ensure predictable growth, structured account expansion, and sustainable renewals, working closely with the Custo...