IT Intern - Summer 2026

Job description

Summary/Objective Reporting under the IT Department, the IT Intern is responsible for providing technical and operational support to the IT team while gaining hands-on experience in enterprise technology, user support, and IT operations. This role supports daily IT functions and assists with projects that improve system reliability, security, and user experience. Essential Functions: Provide first-level technical support to end users for hardware, software, and connectivity issues. Assist with the setup, configuration, and deployment of laptops, desktops, mobile devices, and peripherals. Support IT operations by documenting processes, maintaining inventories, and updating system records. Assist with basic troubleshooting, diagnostics, and resolution of IT incidents under supervision. Participate in IT projects, including system upgrades, application rollouts, and security initiatives. Responsibilities & Duties: Respond to IT service requests and incidents via ticketing system, email, or phone. Install, configure, and maintain Windows and macOS workstations and standard business applications. Assist with user onboarding and offboarding, including account setup and access provisionin...