Regional Account Sales Coordinator
Ritchie Bros. · US
Regional Account Sales Coordinator is the key liaison between our customers and our own outside sales team (i. e. Territory Managers).
Job description
Regional Account Sales Coordinator is the key liaison between our customers and our own outside sales team (i.e. Territory Managers). A Sales Coordinator is responsible for the execution and overall management of the regional customer business process across all selling platforms. In short, you will be the point person for driving business outcomes and high customer satisfaction. - Provide exceptional customer service to both external and internal customers - Build and maintain strong relationships with the sales team and customers and handle the administrative tasks related to the consignments - Assist customer & the sales team in resolving any issues that may arise during the consignment to cash process - Create opportunities and contracts and manage assets in the internal customer management system (Salesforce) - Collect contract information & manage documents - Review information in our sales and online databases to ensure equipment listings are up to date - Coordinate and direct internal resources to meet customer objectives and ensure excellent levels of customer service - Complete assigned responsibilities with a disciplined and systematic approach to tasks and the ability t...