Director, Delivery Assurance (APAC)
Guidewire Software · Sydney, New South Wales, AU
Summary The Role As the Regional Quality Director, Delivery Assurance (APAC), you will work with the Senior Director, Services Partner Quality Assurance, to...
Job description
Summary The Role: As the Regional Quality Director, Delivery Assurance (APAC), you will work with the Senior Director, Services Partner Quality Assurance, to help shape, operationalize, and scale the Delivery Assurance function across APAC. You will lead the regional execution of Guidewire’s Delivery Assurance function, governing how standards, Delivery Assurance services, and partner enablement come together to ensure predictable, high‑quality outcomes on System Integrator (SI)–led and Guidewire‑involved programs in the region. This role will own regional governance of the Partner Capability Maturity Model (PCMM) process—including how Professional Services and Alliances leverage AI-driven insights to identify project risks and partner capability gaps, and convert those insights into remediation plans and capability uplift initiatives. This is a leadership role for an individual with delivery experience who can balance risk management, enablement, and partnership. You will be expected to combine deep delivery expertise, strong executive presence, and data-driven decision‑making to protect Guidewire’s brand, reduce critical escalations, and elevate the maturity and consistency of pa...