Manager, Process Improvement & Operational Excellence (Remote)

Job description

Job Description Job Summary: Leads and manages team responsible for process improvement initiatives that result in operational efficiencies and/or increase customer satisfaction. Assists in development of enterprise process improvement methodologies and the implementation of business process improvement capabilities. Job Duties: - Oversees program development, implementations and process improvement initiatives. - Assesses business and operational needs for opportunities to improve efficiency, productivity, effectiveness, and accuracy. - Collaborates with senior leadership to develop and deploy an organizational strategies to optimize workflows. - Uses Lean and Six-Sigma methodologies to create and maintain a culture of continuous improvement. - Develops and conducts process improvement trainings. - Conducts meetings and disseminates communications related to process improvement activities. - Hires, trains, develops and manages team demonstrates accountability for team performance and achievement of quality/department-specific goals. Job Qualifications: REQUIRED QUALIFICATIONS: Direct, hands‑on experience supporting operational processes and data governance across: - At least 7 yea...