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Registrar

Community Health Systems · Rogers, Arkansas, US

Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and teleph...

Job description

Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Essential Functions: - Interacts with patients and their families to address questions and provide courteous, timely assistance. - Regulates schedules based on procedure requirements, physician availability, and staffing needs. - Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. - Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. - Collects and records patient financial responsibility estimates as applicable. - Communicates operative reports daily to appropriate physician offices. - Compiles and organizes documentation to ensure completion of patient medical records. - Prepares charts for upcoming proc...