Lead, RCM Specialist

Job description

Description Position Summary: The Lead, Revenue Cycle Management Specialist is the subject matter expert for insurance payer accounts receivables and will be responsible for assisting the management team with leadership oversight of the RCM domestic and global teams. This individual will provide work assignments, feedback, training, and guidance to ensure RCM staff is following department protocol with RCM processes. The Lead for RCM will handle escalated phone calls from patients or insurance companies that cannot be effectively resolved by offshore staff. This individual will work closely with the supervisor and management to identify payor trends and develop RCM process improvements. Essential Functions and Job Responsibilities: - Mentors guide and provide oversight assistance to the team. The majority of AdaptHealth RCM team members are located offshore. - Applying subject expertise in evaluating business operations and processes. - Identifying areas where technical solutions would improve business performance. - Consulting across teams, providing mentorship, and contributing specialized knowledge. - Demonstrated various techniques and documentation to streamline the production...