Member Services Assistant-Per Diem

Job description

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary: Responsible for ensuring a positive and efficient experience for patients and their families within a hospital setting. This position involves managing patient interactions, processing requests, and providing administrative support to ensure smooth operations. Essential Functions: Greet members, guests, clients and patients in a courteous and professional manner. -Provide information about hospital services, policies, and procedures. -Address and resolve patient inquiries and concerns promptly and effectively. -Perform data entry and maintain accurate patient records in the hospital's database system. -Prepare and process patient forms, including consent form...