Performance Analyst, Mid

Job description

The Performance Analyst, Mid monitors and analyzes the performance of enterprise IT systems and services to ensure they meet defined service levels and user experience expectations in a mission-critical federal environment. This role collects, correlates, and interprets metrics and logs from infrastructure, applications, and networks to identify performance bottlenecks and stability issues. The analyst builds dashboards, reports, and alerts that provide actionable insights to operations, engineering, and security teams, partnering with stakeholders to prioritize remediation and capacity initiatives that continuously improve system reliability and efficiency. Key Responsibilities: - Design and maintain performance monitoring dashboards and alerts using log analytics and observability platforms to track infrastructure and application health across the federal client environment. - Collect and correlate metrics, events, and logs from servers, networks, databases, and applications to diagnose latency, throughput, and error-rate issues with increased complexity and scope. - Perform trend analysis and capacity assessment to forecast performance risks and recommend scaling, optimization,...