Associate Director-Financial Aid
Excelsior · Albany, New York, US
The Associate Director of Financial Aid plays a key leadership role in supporting the Director with the daily administration and strategic oversight of the O...
Job description
The Associate Director of Financial Aid plays a key leadership role in supporting the Director with the daily administration and strategic oversight of the Office of Financial Aid. This position helps coordinate and manage all aspects of Title IV program operations, ensuring accurate, compliant, and timely execution of federal, state, and institutional aid programs. The Associate Director contributes to the development, implementation, and continuous improvement of office policies and procedures, ensuring they align with current federal regulations, institutional goals, and best practices in the field of student financial services. A strong emphasis is placed on promoting processes that are efficient, transparent, and centered on enhancing the student experience. In addition to regulatory and operational responsibilities, the Associate Director provides critical support for financial aid packaging, awarding, and disbursement activities. The role includes monitoring eligibility, reviewing documentation, and ensuring the integrity of aid administration throughout the student lifecycle. The Associate Director also assists with high-level problem solving and serves as a resource to fro...