Internship: Improving the End to End PO to Invoice Process for Service Sales

Job description

Job Title Internship: Improving the End to End PO to Invoice Process for Service Sales Job Description: Assignment type : Internship: Start date : As soon as possible Assignment duration : 5-6 months: Location : Veghel: Education level : Bachelor / Master Desired study : Industrial Engineering, Business Administration or related Language : Dutch / English: Description of assignment: The Service Sales organization is responsible for managing the operational and administrative flow from Purchase Order (PO) to final invoice for one of Vanderlande’s largest customers. Currently, several bottlenecks in this PO‑to‑Invoice chain lead to delays, rework, and missed opportunities to invoice on time. Examples include incomplete or late feedback loops from SAM and Change Management, missing or inconsistent updates in TopDesk tickets, unclear communication about required activities, and final acceptances that are not always captured correctly. These issues cause Finance to trigger us reactively, rather than us steering the process proactively. Last year alone, €6.6M remained open due to incomplete administrative follow‑up. The research question: How can the PO‑to‑Invoice process within the Serv...