Order Control Agent

Job description

Looking to get your foot in the door with a great company and have a career (not just a job)! The role of Order Control Agent is essential to the smooth operation and delivery of furniture to our customers. Because our goal of delivering furniture quickly is so much a part of our commitment to our customers, this role is vital to maintain customer satisfaction by working with customers to get unavailable product scheduled for delivery, and to make sure that the customer is satisfied with the solution. It's also a great jumping point for a fantastic career with one of America's best kept secrets! This Role Offers: This Role Offers: - Industry-leading, paid training - Comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, award winning wellness & fitness programs, employee discounts on furniture, and more! What you’ll be doing: - Printing and updating manifests for delivery - Making last minute delivery changes - Finalizing delivery schedules - Working with customers when an item is not readily available for delivery What we’re looking for: Rooms To Go is an equal opportunity employ...