Administrative Coordinator

Job description

Employment Type: Full time Shift: Evening Shift Description: MercyOne House of Mercy Administrative Coordinator: Full-Time 80 hours biweeekly / Evening Shift - 3:30p-12:00a ESSENTIAL FUNCTIONS: - Greets and assists clients/visitors (crisis, walk-ins., etc.) and ancillary personnel entering the facility in order to provide assistance. - Maintains positive consumer relations with all persons entering the facility monitoring client/visitor behavior and immediately involving clinical staff/management when necessary/appropriate. - Answers incoming calls in a prompt and professional manner, routing all calls to their appropriate destination. Performs phone triage and appointment scheduling for treatment staff. Responsible for collecting accurate information required for the registration of persons served. - Assists clients in completing intake/registration forms and release of information authorizations. - Knowledgeable concerning the programs and services offered by House of Mercy. - Enhances programming/services through the efficient and effective exchange of ideas and information with others. - Conveys customer dissatisfaction to supervisor immediately. - Keeps the facility reception...