2nd Line Service Delivery Analyst

Job description

2nd Line Service Delivery Analyst 💷 Up to £35,000 dependent on experience ⏳ 37.5 hours per week 🏠 Hybrid – Work from home and our Toddington office At Moto , we believe in fostering a supportive and empowering workplace where everyone has the opportunity to thrive. If you’re passionate about delivering quality, love problem-solving, and enjoy being part of an award winning team that values collaboration, we’d love to welcome you! We’re shaping the future of motorway rest stops, and we want you to be part of this exciting journey. About the Role: We’re looking for a 2nd Line Service Delivery Analyst to join our Business Technology team, providing high-quality technical support to colleagues across our sites and central offices. This is a hands-on role where you’ll own and resolve incidents, support business-critical systems, and act as a key escalation point from our 1st Line team. You’ll work closely with internal 3rd Line teams and external suppliers, helping to keep Moto’s technology services running smoothly and reliably. If you enjoy troubleshooting, taking ownership, and making a real impact on day-to-day operations, this could be a great next step. Why Join Us?: ✅ Bonus: Up t...