Sales & Events Coordinator (Maternity Cover)

Job description

A little taste of your day-to-day: Our hotels bring people together. We’re searching for a proactive Sales & Events Coordinator to join us on a Maternity Cover basis. This is a fast-paced role for someone capable of juggling high-volume bookings, maintaining established client relationships, and ensuring the seamless delivery of unforgettable events, meetings, and conferences. As you step into this fixed-term position, you’ll be the heartbeat of our events department, ensuring no detail is missed during this key period. Every day is different at IHG, but you’ll mostly be: Managing the Pipeline: Liaising with existing and new clients to build accurate event bookings and ensure a smooth transition of accounts. Service Excellence: Delivering exceptional service standards in-person, via email, or over the phone to maintain our reputation for excellence. Consultative Selling: Establishing client requirements to effectively facilitate their needs while proactively upselling to maximize sales, occupancy, and revenue. Operational Precision: Accurately logging all enquiries in the sales and catering system, compiling detailed function sheets, and providing regular reports to the Operations...