Dispatcher/Scheduler-FT-Bay Transit (47236)

Job description

Job DetailsJob Location: Gloucester Bay Transit Facility - Gloucester, VA 23061Position Type: Full TimeSalary Range: $16.00 HourlyEnsure all Bay Transit passengers have a safe and timely ride to meet their transportation needs to work, retail, legal, medical, educational, or recreational facilities. Report to the Regional Transit Operations Supervisor. Pay Rate: $16.00/hr Essential functions: Coordinate ride with passengers: Take incoming calls for ride requests and make calls to confirm the ride. Schedule rides into scheduling software: Check existing schedule and ensure optimal routing of buses to identify appropriate pick-up and drop-off time for the riders. Communicate with bus drivers and dispatchers throughout the shift to meet last minute requests for rides and changes on the road (weather, roadwork, etc.). Operational duties: On-going communication with drivers during the shift; managing the daily changes to scheduled routes (e.g., cancellation, add-on). Coordinate backup and roadside assistance in case of a vehicle breakdown. Modify routes to consider local road conditions. Administrative duties: Prepare drivers’ manifest for the next day. Complete own timecard accurately...