CFSS Intake Specialist

Job description

Description Pinnacle Services is seeking a CFSS Intake Specialist to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area. Key Responsibilities: 1. Client Intake and Communication: - Serve as the first point of contact for incoming person served calls and emails. - Accurately complete intake forms, ensuring all necessary person served information is documented. - Coordinate follow-ups for missing documentation or incomplete service agreements. 2. Data Entry and Record Management: - Maintain detailed and organized records of all intakes in agency systems. - Update and maintain spreadsheets by entering accurate information received through the intake process. 3. Team Collaboration: - Work closely with CFSS workers to transition completed intakes for consultation. - Provide status updates and feedback to the CFSS Supervisor as needed. 4. Administrative Support: - Respond to client inquiries...