Aviation Customer Manager

Job description

Aviation Customer Manager Location: Maryville TN: Build an Aviation Career You’re Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term. As an Aviation Customer Manager you will lead our Customer Account team. You will be responsible for ensuring that we provide world-class customer service to our accounts. This team acts as a liaison between customers and operations regarding contractual requirements, status of work, pricing, scheduling and shipping; assisting with the settlement of customer complaints; and reviewing and coordinating all contract/transaction work for the business unit/market segment to ensure adherence to the contract/agreement. What You Will Do: - Builds and maintains strong customer relationships; leads and participates in customer visits and engagements. - Serves as the primary contractual owner, ensuring full understanding and compliance with all customer contractual and regul...