Service Advisor

Job description

What We Offer: The purpose of our ASM is to maximize our Clients' experience with our Dealership. Your two objectives are to be sure your Customer's car is fixed right by extracting the symptoms from your Customers that will enable our Technicians to experience our Customers' issues, and then correct same, and selling the necessary labor and parts to our Customers to repair and maintain their vehicles properly. Our ASM's must maintain dealership standards of quality and Customer satisfaction. RESPONSIBILITIES: - Medical, Dental, and Vision Insurance - Group Life Insurance - Short and Long Term Disability - 401(k) Retirement Savings Plan - Flexible Spending Account - Competitive Pay Plans - PTO - Career Path Programs - Discounts on Vehicle Purchase, Service, and Enterprise Rental Cars - Our New Location in 2015 – Fully Climate Controlled in All Areas - Interpreting customer concerns and comments and liaising with technicians. - Greeting customers and scheduling services. - Liaison with customer about any additional work required. - Estimating time and costs associated with repairs. - Handling customer complaints. - Responding to customer request and needs. - Working with technicians...