17158 - Senior Customer Service Advisor - Legal Aid Agency

Job description

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the "Eligibility" section before you apply. General Information: Salary: £29,303 - £31,061 Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working Vacancy Approach: Cross Government: Location: Birmingham, Bristol, Jarrow: Region: North East, South West, West Midlands Closing Date: 13-May-2026 Post Type: Permanent: Civil Service Grade: EO: Number of jobs available: 2 Reserve List: 12 Months Job ID: 17158 Descriptions & requirements: Job description: Job Title & Grade: Senior Customer Service Advisor - EO Contract Type: Permanent: Salary range (depending on location): National - £29,303 to £31,061 Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade depending on your location. Location: Birmingham, Bristol or South Tyneside Minimum Working Pattern: If you are applying for a part time role, please note that to meet business demands we need cover for a minimum of 25 hours and to cover 4 days of th...