Parts Supervisor

Job description

The Opportunity Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts and warranty programs. The Role: - Responsible for day-to-day support of the business of Parts sales to customers - Executes initiatives that contribute to long-term operational excellence and maximizes efficiencies including warranty programs and parts operations at the branch - Identify issues and work with branch co-workers to resolve them in a timely manner - Provide training and support for all Parts reps - Manage parts personnel performance, safety, training and customer service - Work with customers, suppliers and co-workers to fulfill parts orders and inquiries with service and cost expectations The Candidate: Education: College diploma / Post secondary Education in Commerce, General Business or other related discipline Work Experience: 3-5 years related experience in service, parts, supply chain or product support operations Knowledge: Experience working with budgets, analyzing budgets and developing targets Proficiency: Microsoft Office, including Outl...