Team Members (KFC)

Job description

Key Responsibilities: 1. Customer Service: - Greet customers in a friendly and courteous manner as they enter or drive through. - Take accurate food orders in-person or over the drive-thru system. - Provide timely service, ensuring that customers’ food orders are prepared and served correctly. - Handle customer inquiries and resolve complaints or issues to ensure guest satisfaction. - Maintain a positive and professional attitude while interacting with customers and team members. 2. Food Preparation: - Prepare food items according to KFC’s recipes and quality standards, including frying chicken, assembling sandwiches, preparing sides, and ensuring all food is fresh and cooked to the correct temperature. - Assemble and package food orders for customers, ensuring they are presented according to company standards. - Keep track of food supplies and ingredients and notify the manager or shift leader when stock is low. 3. Cleanliness & Maintenance: - Maintain a clean and organized work environment, including dining areas, kitchen, and restrooms. - Follow food safety and sanitation procedures, including proper handling and storage of food items. - Perform routine cleaning tasks, such as w...