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Conference Services Manager (Hourly) - InterContinental Houston

IHG · US

JOB OVERVIEW: Manage and coordinate all conferences, meetings, group functions and group activities booked through the sales department . DUTIES AND RESPONSI...

Job description

JOB OVERVIEW: Manage and coordinate all conferences, meetings, group functions and group activities booked through the sales department . DUTIES AND RESPONSIBILITIES: Negotiate food and beverage prices, function space, and hotel services within approved departmental booking guidelines. Confirm in writing to the client and all affected hotel departments all group requirements via sales contract terms, addendums, confirmation of pricing, group resumes, and/or banquet event order. As needed, assist the client in menu planning, food and beverage coordination, table arrangements, decorations, traffic flow, room set-up, group room blocks and VIP services, etc. Work with sales staff to service and solicit new business. Up-sell client events and manage function space and room block inventory as assigned. Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures. Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Report and communicate Meeting event needs between the client and hotel. Prepare and distribute amenity request forms for specified clients...