Automotive Service Manager

Job description

As a Customer Service/Sales Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. Position Responsibilities: - Manage inbound leads as well as customer satisfaction ratings - Generate cold leads and close sales - Meet, greet and recommend services to customers - Manage technician workflow and the status of customer vehicles’ repairs - Order parts and inventory - Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product What We Offer: - Competitive compensation packages and incentive programs - Ongoing training and field support - Daytime work hours - Growth opportunity Job Requirements: - Minimum of 2-3 years of sales experience with a track record of success - This is not a retail sales role! Complex sales experience is required - Excellent one time closing skills - Strong commitment to customer service and relationship building - Ability to communicate and use interpersonal skills at a sustained high level - Capable of multi-tasking and executing in a fast paced environment - Honest, goal-oriented and energetic t...