Customer Service Escalation Phone Rep (Part Time)

Job description

Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Are you an active listener, critical thinker, and enjoy solving problems? Are you looking for a company with tremendous growth opportunities? Do you enjoy assisting customers on the phone and by chat? If so, this opportunity may be for you! The eAlert department is seeking talented team members to join our dynamic department. Agents assist customers calling and chatting in who have received notification pertaining to a past rental or previous transaction. Using customer provided information, agents assist the customer with taking a payment for a prior rental or resolving an outdated alert. Agent's craft acceptable solutions to address our customer's needs. Our goal is to get the customer back on the road! Must be included in your application to be considered: 35-40 WPM (words per minute) score on typing assessment Rate of Pay: Can earn $16-19 per hour within the first 6 months based on performance. (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.) Scheduling Requirements: - Part Time team members must be available to work at least 32 hours per week, Monday - Sunday...