Customer Care Specialist (f/m/div.)

Job description

Company Description At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4,200 employees in over 50 countries worldwide, our ambition is clear: we offer more than just technology – we secure, connect, and amplify the moments that matter in life. Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly, customer-focused and with a strong team spirit. Job Description: Key Responsibilities: - Developing and maintaining strong relationships with assigned key customers (senior stakeholders) to build trust and partnership. - Identify new business opportunities , strengthen existing relationships, and ensure customer satisfaction while - This role serves as the primary liaison between customers and internal teams to ensure successful delivery of tailored electronic manufacturing solutions that meet client requirements in terms of quality, cost, and delivery. - Monitoring performance of the key accounts : revenue, margin, customer satisfaction, risk, forecasting. - Strong sal...