Service Manager - CAT Dealership

Job description

Job DetailsJob Location: St Louis, MO 63132Position Summary At Wiese USA, excellent service is the heartbeat of everything we do—and the Service Manager is the leader who keeps it running strong. In this role, you’ll be at the center of a fast-paced operation, leading a skilled team of technicians who keep our customers’ equipment moving and their businesses productive. You’ll drive performance, solve complex challenges, and deliver an exceptional service experience that sets Wiese apart in the material handling industry. This is more than a management role—it’s an opportunity to build a high-performing team, strengthen customer partnerships, and shape the future of our service operations. If you thrive on leadership, enjoy working close to the action, and take pride in turning great service into lasting customer relationships, this role offers the chance to make a real impact every day. Key Responsibilities: Team Leadership: Recruit, train, schedule, and supervise service technicians and support staff to ensure high productivity and professional development. Service Operations: Manage daily service department operations, including dispatching, scheduling, and work order management...