Collections & Recovery Officer

Job description

HAPPY CUSTOMERS MAKE EVERYONE’S DAY. SHARE YOUR PASSION. At BMW, our dedicated customer service teams always go the extra mile, proactively meeting people’s needs with a truly personal touch. And everyone has a role to play when it comes to making our customers happy. So whether you’re passionate about helping others or finding elegant solutions to complex problems, you’re sure to find an exciting challenge with us. Fostering a culture where everyone feels empowered, rewarded and supported is the driving force behind our success. So join us in changing the way the world moves for good. As a Collections & Recovery Officer, you will be part of a dynamic and customer-focused collections team at BMW, committed to ensuring timely payments and maintaining strong relationships with customers and dealers. Working closely with colleagues and supervisors, you will play a key role in managing outstanding invoices while adhering to legal and compliance standards. What awaits you?: - Responsible for managing and following up on outstanding invoices in compliance with BMW’s legal and internal policies. - Develop and implement payment plans and arrangements in coordination with your supervisor. -...