Product Solutions Manager - Payments - Vice President

Job description

As a Product Solutions Manager in Trust & Safety team, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. You will be promoting new product growth by generating leads, closing deals, and supporting client relationships. Strong listening, learning, communication, and relationship-building skills are essential for success in this role. Prior experience in the payments industry, fraud prevention, or the ID & V space is critical. You should be well-versed in technology, data, AI, and ML. This high-profile role involves understanding client needs, solving pain points, and maintaining a focus on execution, with exposure across J.P. Morgan Payments & Commerce, clients, and the industry. Job responsibilities: - Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives - Serves as a subject matter expert on a def...