Director of Operations - Food & Beverage Hospitality | Etihad Park

Job description

THE ROLE: The Director of Operations-Food & Beverage Hospitality will lead the strategy, planning, and execution of the food and beverage operations at NYCFC’s new world-class stadium. This role is responsible for delivering seamless, efficient, and high-quality experience across all hospitality spaces. The Director will drive operational excellence, ensuring all systems, processes, and teams are aligned to support a best-in class fan and guest experience. In addition to overseeing pre-opening readiness, the Director of Operations will lead all day-to-day stadium operations once the venue is open, ensuring smooth execution of matchdays and major events while continuously improving performance, efficiency, and guest satisfaction for New York City Football Club. THE PROJECT: The New York City Football Club is a professional soccer club competing in Major League Soccer. The club is preparing to open its first-ever soccer-specific stadium, a state-of-the-art 25,000-seat venue at Etihad Park in Queens, New York. Scheduled to open for the 2027 season, the stadium will set a new standard for fan experience, with premium hospitality playing a central role in its design and offerings. ESSEN...