Turndown Attendant

Job description

The Role… At Soho House, a Turndown Attendant promotes a positive image of the property to members and guests and must be reliable, approachable, have acute eye for detail and should also be able to address guest requests and problems if they arise. A successful Turndown Attendant is trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude! Main Duties: - Perform Turndown in accordance with our Standards of Procedure - Refreshing glassware in rooms when necessary - Initiating requests for maintenance work by reporting problems - Adhering to Lost and Found Policy for Lost Property - Answering guest requests when necessary - Assist with cleaning rooms before turndown starts. - Assisting with closing procedures after turndown - Assist housekeeping team with rooms, focusing on deep cleaning procedures - Proactive in notifying management of occurring deficiencies or needs for repairs - Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed - Collaborative team member, also reliable to work autonomously and proactively as needed - Adhere to health and safety policy (I.e. IIPP, worker’s...