Collision Administrator (Office Manager) - AutoNation Collision Center Westmont

Job description

The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. What are the day-to-day responsibilities?: What are the requirements for this job? Pay Range is from $18 - $22 per hour. - Answer all incoming calls and direct or take messages as necessary - Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file - Greet customers in a timely, friendly manner - Schedule appointments using dealership-approved forms - Prepare all vendor invoices and assign purchase order numbers as necessary - Obtain customer and vehicle data as needed for collision center estimators - Establish each customer's method of payment - Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average - Obtain customer's signature on repair order; provide customer with a copy - Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment - Distribute the mail daily - Post all funds received from the repair of a vehicle to the appropriate repair order - Call customer when vehicle is ready and sc...